Steps To Reset The PS5 Controller

Steps To Reset The PS5 Controller

While anyone can run into this problem, having a DualSense controller that can’t connect to your console is annoying. If your PS5 controller is buggy, that doesn’t mean you’ve reached the end of the road. Remember to reset the PS5 controller before replacing it or calling a technician. It is one of the proven ways to fix most device issues.

Signs Your PS5 Controller Needs To Be Reset

When your DualSense controller starts having problems;

  • The controller will not recognize your inputs.
  • It starts acting strangely.
  • In worst-case scenarios, it will cease to operate.

Types Of PS5 Controller Reset Methods

A PS5 controller can be efficient using one of two methods;

  • A gentle reset
  • Hard resetting

Note: Have a backup controller ready if you use the soft reset option for any reason.

Soft Reset A PS5 Controller

This method is excellent for fixing simple issues like B. Suppose the controller cannot be opposite with the console. A soft reset should fix this problem. How to reset your PS5 gamepad;

Step 1: Unplug or disconnect the faulty controller. Press the PS button on the second controller, and the home screen will appear on your screen.

Step 2: Home screen, press the PS button again to bring up the Control Center menu. From the Control Center, select the Accessories menu and then go to Controllers.

Step 3: Select the controller you want to reset (the disconnected one). Choose the Shutdown option to shut down the selected controller. This movement should turn off the LED indicator on the DualSense controller.

To turn on the controller, please follow the procedure to pair the PS5 controller with the PS5 device.

Hard Reset PS5 Controller

The hard reset option resets the controller to factory settings. This method is most optional when the DualSense controllers are stuck or not responding to your commands. Here’s how to do it;

Step 1: Disconnect the controller from the console and turn it off. Find a SIM card eject tool (pen) or a paperclip.

Step 2: Place the PS5 controller on a table and turn it upside down so you can access the reset button hole on the back of the controller. There are two holes; The reset is to the right of the SONY logo. Insert the SIM card ejector pin or a paperclip into the small hole to press the reset button. You will hear a slight click when you push it to the right.

Step 3: Press the button for about 3-5 seconds to reset the DualSense controller.

Step 4: To reconnect the PS5 controller with your PS5 device, use a USB cable to connect the controller to the console and press the PS button. It should turn on the controller and start syncing with your PS5.

Before resetting your PS5 controllers, make sure to fix fundamental issues such as:

  • Search for updates
  • Make sure the cables are correctly connected
  • Unlink and link the controllers to the console

You can proceed with the reset if your controller isn’t working correctly after the troubleshooting steps above.


If troubleshooting and resetting the controller does not seem to fix the problem, take the controller to a service center for further diagnosis and repair. Never disassemble the controller yourself, especially if it is still under warranty.

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